Privacy Policy – Bingo Bites

At Bingo Bites (bingobites.com.au), your privacy matters to us. We are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

This policy explains how we collect, use, store, and protect your data.

1. What Information We Collect

We may collect:

• Name, email, phone number, and address (for orders and communication)

• Payment details (processed securely via third-party providers – we do not store credit card data)

• Order history, feedback, and survey responses

• Optional details like your birthday (for special offers)

• Non-personal data via cookies or pixels (e.g., browsing activity, ad tracking)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Send order updates, promotions, or service announcements

• Share offers, newsletters, and rewards (only if you have opted in)

• Improve our services, menu, and customer experience

• Comply with legal obligations

3. Marketing Communications & Opt-Out

You will only receive marketing communications if you have provided consent.

• Email: You can unsubscribe anytime using the link in the email

• SMS: Reply STOP to opt out. Requests are processed within 5 business days

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your data with trusted third-party providers who help operate our business (e.g., payment processors, ordering platforms, delivery services, marketing tools).

Some providers may be located overseas, including in the United States and European Union (e.g., Google, Facebook, Brevo). While we take reasonable steps to ensure your data is handled securely, these providers may not be subject to Australian privacy laws, and Bingo Bites is not responsible for their independent privacy practices.

5. Data Storage, Security & Retention

Your data is stored securely using appropriate technical and organisational safeguards.

We retain personal information only as long as necessary for business or legal purposes.

You may request access, correction, or deletion of your personal information at any time, subject to legal requirements.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Analyse website traffic

• Improve functionality and user experience

• Deliver relevant advertising

You can disable cookies via your browser settings, though some features may not function properly.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under 16 without parental consent. If identified, such data will be deleted.

8. Disclosure Situations

We may disclose your information:

• To comply with legal obligations

• To protect our business, customers, or others

• In connection with a business transfer (e.g., sale or merger), under confidentiality

9. Changes to This Policy

We may update this policy from time to time. Changes take effect once published on this page.

10. Contact Us

For any privacy-related questions or requests:

📧 kenwick@bingobites.com.au
📞 +08 6261 6230
🏠 5/75 Belmont Rd, Kenwick WA 6107

© 2025 Bingo Bites. All rights reserved.
Bingo Bites – Every Bite Matters